Give customers he experience of ‘you’ and you’ll attract cheerleaders that will sustain your business, and encourage word of mouth that gets people talking about your business. Co-hosts Deanna Blair and Paul Russo discuss what that experience might be, whether it’s produce at the farmer’s market or the hardward store.
The customer journey is important to inspect so you can identify areas that can be improved. Lood for commonalities and exploit them. Those common areas open conversations that give you opportunities to influence. That’s a recipe for successful post-pandemic business!
To be a guest or advertise on Uncommon Sense in Local Business, contact:
Deanna Blair: 469-964-1669
Paul Russo: 972-849-7958
Or Susan Hamilton: 214-714-0495
We’re happy to get your message out! Be a member of the OffBeat Business Alliance and enjoy being a guest on the OBBM Network show circuit, promotional spotlights in our newsletters, add your events to the OBBM Event Calendar, and social media attention.